Privacy Policy

Last Updated December 28, 2011

If you are looking for our billing system and terms of service, click here.

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Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available at every point where personally identifiable information may be requested.

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The Information We Collect

This notice applies to all information collected or submitted on any Heidi DeCoux International LLC website including (but not limited to) HeidiDeCoux.com, ClearSimpleLiving.com, ClearSimpleMarketing.com, CableCordOrganizer.com, et. all. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number
(etc.)

As you browse any of our websites, cookies may placed on your computer’s hard drive. (Cookies are small pieces of data that are sent to your browser from a Web server and stored on your hard drive for record keeping purposes.) In general, cookies can make the Web more useful by storing information about your preferences on a particular site. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. If your browser is set to not accept cookies, you may not be able to use particular services on the site.

In addition to cookies, we may use other technologies, including pixel tags, to gather information on how our users interact with our site and to otherwise help us efficiently operate and monitor our site and service. These technologies show us popular pages, conversion rates, click-throughs and other information that can be used to improve, operate and monitor our site and our service.

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The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

If we offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.  Except as otherwise disclosed to you, we will NOT sell, rent or disclose your personal information to third parties without notifying you of our intent to share the personal information in advance and giving you an opportunity to prevent your personal information from being shared.

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We use other companies, agents or contractors to perform services on our behalf. For example, we have partnered with other companies to personalize our Web pages, process credit card transactions, collect debts, analyze and enhance data, including customers’ interaction with our site, and process consumer surveys. In the course of providing such services, these other companies may have access to your personal information. These companies are not permitted to use your personal information except for the purpose of providing the services we request of them.

In addition, we may offer joint promotions or programs that, in order for participation, will require personal information be shared with third parties. In such instances, you will be provided with notice of the sharing prior to your decision to participate.

Heidi DeCoux International LLC also reserves the right to disclose personal information when we reasonably believe disclosure is required by law, if we reasonably believe disclosure is necessary to establish or exercise legal rights, or in situations involving potential threats to physical safety. In the event that Heidi DeCoux International LLC is acquired by or merged with a third party, we reserve the right to sell or otherwise transfer the personal information we have collected as part of that transaction provided that such third party continues to honor our privacy policy.

Heidi DeCoux International LLC takes information security very seriously and uses reasonable administrative, technical and managerial measures to protect your personal information from unauthorized access. For example, we encrypt the personal information that you send to us through the registration and sign up process.

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Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

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Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 16, and no part of our website is structured to attract anyone under 16.

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How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting customer support at: support@heididecoux.com

We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

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How To Contact Us

Unsubscribe Options

If you for ANY reason you do not wish to receive emails from us anymore then use the safe unsubscribe link that is located at the bottom of every email we send you. You can either find a past email we’ve sent you, or on the latest one you’ve received. The ‘unsubscribe’ link is located at the bottom, click on it and follow the instructions to be opted-out of our email list. We promise to never spam you, or make it difficult for you to stop receiving any of our emails.

We believe out content is valuable for you to have and only want you receiving it if you feel the same way and want to receive it. If you ever have any issues with unsubscribing, or need assistance on how to unsubscribe please email support@heididecoux.com and our customer satisfaction team will be happy to assist you.

Again, you can unsubscribe at any time for any reason whatsoever.

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